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Staff Vacancies

When we have staff opportunities for various roles they will appear below:

Working at Citizens Advice Bedford offers a unique challenge where your skills will be tested and developed. We expect allot from our employee's that’s why we place a huge emphasis on work/life balance. We always try to accommodate flexible working, there is more free tea, coffee & snacks you could ever drink/eat and every member of our staff is paid well above the full living wage. The staff make up at CAB genuinely reflects the diverse town of Bedford - Its a pretty great place to work!

Benefits of working for Citizens Advice Bedford

  • 25 days annual leave (pro rata for part time), three additional 'CAB Days' over Christmas and eight statutory holidays

  • Birthday off

  • Employer contributory pension scheme

  • Four weeks full paid sick leave and four weeks half pay

  • 24 hour employee support line

  • Enhanced family policies

  • Free vaccination programme

    We have two vacancies:



Job Title: Money Advice Caseworker
Responsible to: Director Debt Services 
Hours: 37 per week
Salary: £21,952.84
Closing Date: 18th October 1200hrs


Citizens Advice Bedford (CAB) is an independent charity and a member of national Citizens Advice. CAB is responsible for providing advice to all residents with-in Bedford Borough and Money Advice to Central Bedfordshire. CAB sees approx. 10,000 people every year, is continuously expanding and is placed in the top 5% for quality of  advice it gives to clients. 

About the Role

CAB is seeking a competent Caseworker to provide debt support, money advice and financial capability for one of our contracts with the Money Advice Service.  It is an exciting role helping people, often those at greatest risk of vulnerability to maximise their income and minimise their expenditure.
This involves seeing clients, assessing their needs and prioritising support. It is important that accurate records are maintained that meet agreed quality standards.

About You

You will be experienced in advice services and interested in specialising in money advice or already have a proven track record and be looking for a new challenge. You will possess an understanding of the importance of being able to provide quality advice, seek guidance from Supervisors when necessary, and learn from feedback. You will already have some ability to manage a caseload, maintain confidentiality and share emerging issues/learning with colleagues.
Drafting and maintaining case notes are important skills along with the commitment to continuous professional development. A driving license and use of a vehicle is essential as you will deliver across Bedford Borough and throughout Central Bedfordshire.
 
During the interview procedure, you will sit an assessment to ascertain your quality standard of debt casework. 

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. 

This vacancy is open to external candidates only. The contract runs until 31st March 2019, it is extremely likely that renewal of contract will be successful.

To apply, please download the documents below and send the application form, with a cover email to: Recruitment 

1. Cover Letter
2. Helpful Tips
3. JD & SP
4. Application Form

 

Job Title: Trainee Money Advice Caseworker
Responsible to: Director Debt Services 
Hours: 37 per week
Salary: £19,240 initially. £21,952.84.after successful probation & training
Closing Date: 18th October 1200hrs

 

Citizens Advice Bedford (CAB) is an independent charity and a member of national Citizens Advice. CAB is responsible for providing advice to all residents with-in Bedford Borough and Money Advice to Central Bedfordshire. CAB sees approx. 10,000 people every year, is continuously expanding and is placed in the top 5% for quality of  advice it gives to clients. 

About the Role

CAB is seeking a trainee candidate who will demonstrate they have the capacity and drive to undertake comprehensive learning in order to provide debt support, money advice and financial capability for one of our debt contracts.  It is an exciting role helping people, often those at greatest risk of vulnerability to maximise their income and minimise their expenditure.

The successful candidate will assist clients with a broad range of often complex Universal Credit, debt & housing problems and will advise on budgeting, prioritisation and income maximisation. There will be targets to meet and caseloads to manage. 

About You

You may have an advice background or come from an unrelated industry looking for a change in direction. What's really important is your ability to absorb information and put into practise what you've learned. You will be a stickler for detail/accuracy & efficiency. You will have a high standard of written English and enjoy being part of a close knit team. A good attitude to hard work, enjoy learning and able to take constructive feedback is a must. 

The use of a car and valid licence is a requirement of this role as you will deliver across Bedford Borough and throughout Central Bedfordshire.

During the interview procedure, you will sit an assessment to ascertain your suitability for training.  

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. 

This vacancy is open to external candidates only. The contract runs until 31st March 2019, it is extremely likely that renewal of contract will be successful.

To apply, please download the documents below and send the application form, with a cover email to: Recruitment 



1. Cover Letter
2. Helpful Tips
3. JD & SP
4. Application Form
 

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