Citizens Advice Bureau - Bedford


Please read our FAQ on our most commonly asked questions:

  1. Will volunteering affect my jobseeker's allowance?

    Citizens Advice Bedford volunteering will not affect jobseeker's allowance (JSA) provided you:

    • remain available for and are actively seeking a full time paid job
    • take reasonable steps to find a job (e.g. answering adverts, signing up with an agency and taking other steps required by the Jobcentre Plus office)
    • inform the Job Centre/ Jobcentre Plus office that you are volunteering
    • can attend interview within 48 hours and take up work within one week.
    • Citizens Advice Bedford can help you by providing a standard letter stating that the volunteer:
      • receives no remuneration, only reimbursement of actual out-of-pocket expenses, which does not count towards the JSA ‘earnings disregard’
      • can be contacted whilst volunteering at the local Citizens Advice if a job opportunity becomes available
      • can be available at a week’s notice to start work or attend an interview with 48 hours’ notice.
      • Volunteering should not affect income support as long as you are not receiving any money other than reimbursement of expenses.

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